Privacy Policy
At Spinpolo Casino, we are committed to protecting your personal information and ensuring transparency in how we collect, use and safeguard your data when you use our services on spinpolocasino.org.uk. This Privacy Policy explains the types of information we may process, the reasons behind it, and your rights in relation to your personal data. We handle data for account management, identity verification, payments, security and service improvement, always in compliance with applicable data protection laws. The minimum age to use our services is 18.
Information is collected directly from you, through your use of our website and via connected devices. We may share data with trusted third parties for specific purposes, retain it as required by law and implement safeguards to protect its confidentiality. You have the right to access, correct, delete or restrict the use of your personal information. Details on how to exercise these rights, manage marketing preferences and protect your data are outlined in this policy.
What This Policy Is For and Whom It Applies To
This Privacy Policy applies to all visitors and registered players using spinpolocasino.org.uk. It covers the online casino services offered by Spinpolo Casino, including account registration, gameplay, deposits and withdrawals, customer support and promotional communications. The policy explains how we process personal data, distinguishing between information required to provide services and optional data you may choose to provide. While Spinpolo Casino operates the brand, the legal entity responsible for data processing is determined by applicable regulations and licensing requirements, including under licence number ALSI-202509029-FI1.
The Data We Collect
We may collect personal information from you directly when you register, make transactions or contact support, as well as automatically through your use of the website and connected devices. This includes details necessary to create and manage your account, verify your identity, process payments and ensure secure access.
| Data Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, date of birth, phone number | To create and manage your player account |
| Identity and Age Verification | Government-issued ID, proof of address | Full KYC before deposit (age + identity) |
| Payment Data | Transaction history, payment method details | To process deposits and withdrawals via Bitcoin, Visa, Faster Payments, Mastercard, Paysafecard, Ethereum (ETH), Paypal, Boku, Tether (USDT), Skrill, TrueLayer, Neteller, Apple Pay, Google Pay |
| Website Usage | Pages visited, time spent, features used | To improve user experience and site functionality |
| Technical Data | IP address, device type, browser version | To ensure compatibility and security |
| Support Messages | Inquiries, complaints, feedback | To respond to your requests and resolve issues |
| Cookies | Session identifiers, preference settings | To remember settings and analyse traffic |
If essential information is missing or incomplete, we may be unable to complete your registration, verify your identity, process transactions or provide access to certain account-related services. Providing accurate and complete data is necessary to ensure full use of Spinpolo Casino’s features and compliance with legal obligations.
How and Why We Use the Data
We process your personal information for a range of purposes necessary to operate and improve our services. This includes managing your account, verifying your identity through Full KYC before deposit (age + identity), processing payments securely, preventing fraud and ensuring compliance with legal and regulatory requirements. We also use data to provide customer support, enhance website functionality and personalise your experience. Our legal bases for processing include fulfilling contractual obligations, complying with legal duties, pursuing legitimate business interests such as security and service optimisation, and obtaining your consent where required. We do not use personal data for any purpose incompatible with those described in this policy.
Who Receives the Data
- Payment service providers to process deposits and withdrawals securely.
- Identity verification providers to confirm your age and identity as part of Full KYC before deposit (age + identity).
- Technical and hosting services to maintain website performance and infrastructure.
- Professional advisers such as legal, accounting or compliance consultants.
- Authorities where disclosure is required by law, regulation or legal process.
We only share the minimum amount of personal data necessary for the intended purpose. Information may be transferred internationally to service providers operating outside the UK, in accordance with applicable data protection laws. All recipients are contractually obligated to protect your data and use it solely for the specified purpose.
How We Protect the Data
We apply general data protection principles to safeguard your personal information. Access to data is restricted to authorised personnel and partners who require it for legitimate purposes. We maintain confidentiality and ensure that information is used only in ways consistent with this policy and applicable law. Purpose limitation helps prevent misuse, while controlled access reduces the risk of unauthorised disclosure. Although we do not detail specific technical measures such as encryption or monitoring systems, our operational practices are designed to uphold the integrity and security of your data throughout its lifecycle.
How Long We Keep the Data
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting obligations. The retention period varies depending on the type of data and the reason it is held. For example, transaction records and identity documents may need to be preserved for several years after account closure to comply with anti-money laundering regulations. Even if you request deletion, we may be required to keep certain information for audit, compliance or dispute resolution purposes.
Cookies and Similar Technologies
Cookies are small text files stored on your device that help our website function properly, remember your preferences and understand how you interact with spinpolocasino.org.uk. They support features like login sessions, language settings and analytics. You can manage cookie preferences through your browser settings, although disabling essential cookies may affect website functionality or limit access to certain services. We do not use cookies to collect sensitive personal data beyond what is necessary for operational or analytical purposes.
The Reader's Data Protection Rights
You have several rights regarding your personal data under UK data protection law. These include the right to access your information, correct inaccuracies, request deletion, restrict processing, obtain data in a portable format and object to certain uses. You may also withdraw consent at any time where processing is based on consent.
| Right | Meaning | How to Exercise It |
|---|---|---|
| Access | Obtain a copy of your personal data | Contact us using the channels on spinpolocasino.org.uk |
| Correction | Update inaccurate or incomplete information | Submit a request via support or account settings |
| Deletion | Request erasure of your data | Submit a formal request; subject to legal exceptions |
| Restriction | Limit how we use your data | Apply through a privacy request form or support |
| Portability | Receive your data in a structured, machine-readable format | Request via official contact channels |
| Objection | Stop processing based on legitimate interest | Submit an objection with justification |
| Withdraw Consent | Revoke permission for marketing or other consensual processing | Use preference centre or contact support |
While we aim to accommodate all requests, legal obligations, fraud prevention needs and record-keeping requirements may limit our ability to fully comply. We may ask for proof of identity to verify your request and ensure the security of your account.
How to Send Us a Request
- Use the contact channels available on spinpolocasino.org.uk.
- Identify the account involved by providing the associated email address.
- Specify the requested privacy right you wish to exercise.
- Complete reasonable identity verification if requested.
- Receive a response within the timeframe required by applicable law.
Marketing Messages and the Reader's Choices
We only send promotional messages if you have given valid consent. You can choose to receive marketing communications about new games, features or offers, and you may withdraw consent at any time. Managing your communication preferences can be done through your account settings or by contacting customer support. Disabling marketing messages will not affect transactional or service-related communications necessary for your account.
What the Reader Can Do to Protect Their Own Data
- Use a strong, unique password and change it regularly to reduce the risk of unauthorised access.
- Keep your login credentials private and never share them with others.
- Sign out of your account when using shared or public devices to protect your session.
- Keep your contact details up to date so we can reach you about security or account matters.
- Be cautious of suspicious emails or messages claiming to be from Spinpolo Casino; we will never ask for your password.
- If you suspect unauthorised activity, contact us immediately to secure your account.
Protection of Minors
The minimum age to use Spinpolo Casino is 18. We do not permit minors to register, gamble or submit personal information. Our systems require Full KYC before deposit (age + identity) to help prevent underage access. If you believe a minor has created an account or provided personal data, please contact us immediately so we can take appropriate action, including account closure and data removal.
Complaints to the Data Protection Authority
If you have concerns about how your personal data is handled, you have the right to raise a complaint with the relevant data protection authority in the United Kingdom. We encourage you to contact us first to give us the opportunity to resolve your concern. However, contacting us is not a prerequisite for filing a complaint with the authority.
Changes to This Policy
This Privacy Policy may be updated to reflect changes in our services, data practices or legal requirements. When revised, the updated version will be published on this page with a new effective date. We recommend reviewing this policy periodically to stay informed about how we protect your data.
Contact Details and the Date of This Version
If you have questions about this Privacy Policy or wish to submit a data request, please contact us through the support channels available on spinpolocasino.org.uk. We recommend including your account email address, the privacy right you are exercising and a brief explanation of your request, without sending unnecessary sensitive information. This version of the policy is effective as of 31/10/2026.